
Realizing that first impressions are lingering impressions,
Carefree Maintenance realizes the importance of a smooth transition
for our customers. We
make every effort possible to overcome all transitional challenges. The
key to our transition plan is careful planning.
Our start-up program entails a 30 day phase-in process
beginning with a comprehensive needs assessment survey of the facility. Subsequent
to the assessment, our staff begins implementing the first of 3
phases of the plan.
Phase One
A thorough study of the facility will be conducted with our management
team prior to the commencement of any cleaning activity in order to outline
a list of priorities and needs to be addressed during the first month
of operation. This is done to ensure a clear understanding of
all goals and objectives and secure a smooth initial transition.
Phase Two
The second phase occurs after establishing a basic
knowledge of the facility, including the building’s nuances,
idiosyncrasies and special areas.
Several measurements will be taken to ensure improvement and effective
changes. The following is a basic evaluation and impact analysis
conducted:
- observation
and evaluation of personnel while performing cleaning
functions
- inspection of the building(s) with management
to ensure complete customer satisfaction.
During this process, Carefree Maintenance assesses
how systems are working and identifies what, if any, modifications
need to be made. Additionally,
we closely monitor staff to make sure there is a good fit with the employee
and the tasks to be performed. Carefree Maintenance’s management
and other staff members continually solicit feedback from our customers
to validate or recommend changes to cleaning specifications.
Phase Three
During this phase, management personnel re-evaluate
our processes and procedures, and build upon our standards and expectations. We
re-assess the facility and review the design and development of systems
and personnel. Our routine tasks and project lists have been tested
and have proven to be reliable and consistent. Considerable time
is devoted to thoroughly evaluating our results-oriented cleaning systems
and techniques. This is another point in the process there we are
proud to service your building, and you are pleased to have Carefree
Maintenance uphold the image and standards you have set for the facility.
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